Legal

Terms of Service

The BonusBridge LLC  ·  Effective Date: April 19, 2026  ·  Last Updated: April 19, 2026

These Terms of Service govern your use of the BonusBridge platform and website. By accessing or using BonusBridge, you agree to be bound by these terms. If you do not agree, do not use the platform.

1. About BonusBridge

BonusBridge is a software-as-a-service platform operated by The BonusBridge LLC, a Minnesota limited liability company. The platform provides tools for organizations to administer employee bonus agreements, including agreement documentation, acknowledgment tracking, amortization scheduling, state law awareness, and departure response management.

BonusBridge is an administrative and record-keeping tool. It is not a legal services provider, a financial institution, a debt collection agency, or a payment processor. BonusBridge does not provide legal advice, and nothing on the platform constitutes legal advice.

2. Definitions

3. Accounts and Access

Issuer accounts

Issuer accounts are created by BonusBridge upon execution of a subscription agreement. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at info@thebonusbridge.com if you suspect unauthorized access to your account.

Recipient accounts

Recipient accounts are created through an invitation process initiated by the issuer. Recipients are responsible for maintaining the confidentiality of their passwords and for keeping their contact information current in the platform.

Accurate information

You agree to provide accurate, current, and complete information when using the platform, and to update that information as necessary to keep it accurate.

4. Permitted Use

You may use BonusBridge only for lawful purposes and in accordance with these Terms. You agree not to:

5. Subscription and Payment

Fees

Issuer access to BonusBridge is subject to subscription fees as set forth in the applicable order or subscription agreement. Fees are billed monthly based on the number of active agreements in the platform. A monthly minimum applies as specified in your subscription agreement.

Setup fees

A one-time setup fee applies to all new clients. Additional professional service fees apply for DocuSign document template configuration.

Payment

Fees are due as specified in your subscription agreement. Failure to pay may result in suspension or termination of your account. All fees are non-refundable except as expressly provided in your subscription agreement.

Changes to fees

We may change our fees upon 30 days' written notice. Your continued use of the platform after the fee change takes effect constitutes acceptance of the new fees.

6. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using BonusBridge, you consent to the practices described in the Privacy Policy.

Issuer data responsibilities

Issuers are responsible for ensuring that they have the legal right to upload and process recipient personal information through the platform, and that doing so complies with all applicable laws, including employment laws and data protection regulations. Issuers are responsible for obtaining any required consents from recipients.

Data accuracy

Issuers are responsible for the accuracy of the agreement data, financial figures, and recipient information entered into the platform. BonusBridge performs calculations based on the data provided and is not responsible for errors resulting from inaccurate input.

7. State Law Awareness Feature

The platform includes a state law awareness engine that displays informational notices about laws that may be relevant to bonus agreements in certain states. These notices are provided for informational purposes only and do not constitute legal advice. The notices may not reflect the most current legal developments, and their absence does not mean that no laws apply.

You are solely responsible for ensuring that your bonus agreements comply with all applicable federal, state, and local laws. BonusBridge strongly recommends consulting qualified employment counsel before executing bonus agreements, particularly in states flagged by the awareness engine.

8. Amortization Calculations

BonusBridge generates amortization schedules and imputed income calculations based on the data entered by the issuer. These calculations are provided as administrative tools to assist with record-keeping and payroll reporting. They do not constitute tax advice.

You are responsible for verifying the accuracy of all calculations and for consulting with qualified tax advisors regarding the proper tax treatment of bonus agreements, imputed income, and related matters.

9. Intellectual Property

The BonusBridge platform, including its software, design, features, and content, is owned by The BonusBridge LLC and is protected by intellectual property laws. These Terms do not grant you any ownership interest in the platform.

You retain ownership of all data you upload to the platform. You grant BonusBridge a limited license to store, process, and display your data as necessary to provide the platform services.

10. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

BONUSBRIDGE DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BONUSBRIDGE DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY INFORMATION PROVIDED THROUGH THE PLATFORM.

BONUSBRIDGE IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. NOTHING ON THE PLATFORM CONSTITUTES LEGAL ADVICE OR CREATES AN ATTORNEY-CLIENT RELATIONSHIP.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BONUSBRIDGE AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.

IN NO EVENT SHALL BONUSBRIDGE'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNTS PAID BY YOU TO BONUSBRIDGE IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless BonusBridge and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the platform; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any data or content you submit to the platform.

13. Term and Termination

These Terms are effective when you first access or use the platform and continue until terminated. Either party may terminate the subscription agreement upon notice as specified therein. BonusBridge may suspend or terminate your access immediately if you violate these Terms or fail to pay applicable fees.

Upon termination, your right to access the platform ceases. Data retrieval or deletion will be handled as described in the Privacy Policy and your subscription agreement.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Minnesota, without regard to conflict of law principles. Any disputes arising under or related to these Terms shall be resolved in the state or federal courts located in Hennepin County, Minnesota, and you consent to the personal jurisdiction of such courts.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active users by email. Your continued use of the platform after any changes constitutes acceptance of the updated Terms.

16. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any applicable subscription agreement, constitute the entire agreement between you and BonusBridge with respect to the platform.

Severability. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

17. Contact

For questions about these Terms, contact us:

The BonusBridge LLC
Email: info@thebonusbridge.com
Website: thebonusbridge.com